Mail: [email protected] Phone: +359 887 502 163

Изграждане и управление на онлайн репутацията

“It takes 20 years to build a reputation and five minutes to ruin it.

If you think about that, you’ll do things differently.”

- Warren Buffett

Do you know:

Over 1 Billion people are searching in Google every day. 45% of them found something in the search results that made them decide NOT to do business with someone.

What do we suggest – to build and protect your positive brand / image online.

Our goal is to ensure that you overcome any negative publicity or any negative campaign against you which could heavily damage or even destroy your business and personality reputation.

Our services are:

Reputation Monitoring

We will track your online reputation implementing keyword based monitoring (including your brand or personal name) in:

  • Social media
  • News
  • Blogs
  • Forums

Search Protection

  • We will implement keywords protection on your brand.
    We will ensure that in search engines will appear positive results when brand name and related phrases are searched.
  • We will do search engine wipe-out.
    We will undertake actions to remove, replace or bury the search results showing negative reviews or opinions or bad PR.
  • We will apply rich snippets.
    We will apply Microformats in order to show Google validated data about your brand when searched.

Reviews Management

  • We will manage your on-site feedback.
    - We will encourage and collect customers reviews on your site.
    - We will ensure that the positive customer feedback on site (e.g. testimonials) is visible and easy to find.
  • We will implement integrated reviews solutions.
    We will use On-site tools to have integrated reviews publishing across all managed social media.
  • We will manage Off-site reviews.
    We will manage disclaimers and positive reviews publishing them across third party sites.

Branding on Social Media

  • We will implement Social media channel management.
    - We will select the appropriate social media channels from over 200 existing based on thorough and careful analysis.
    - We will manage and ghost-run Social media channels’ activities.
  • We will grow your online community.
    - We will apply a specific strategy to build fans, followers and likes.
    - We will develop the customer engagement.
  • We will manage the social posts.
    - We will get the buzzword out.
    - We will implement a campaign distributing specific postings across Socio-sphere.

Damage Repair

  • We will implement dialogue control through:
    - Addressing bad PR and negative comments.
    - Connect with disgruntled customers to get the reviews off.
  • We will ensure that negative reviews are taken down or replaced by positive ones on third-party sites.
  • We will develop campaign and purpose specific websites, e.g. microsites or decoy sites.